Term and Conditions

Last updated: [Insert Date]

Welcome to MyBadmintonGear.com, your premier destination for high-quality racket sports equipment from leading brands like Head, Dunlop, and Oakley. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who purchase equipment for personal or professional use in racket sports. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on MyBadmintonGear.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our badminton, frontenis, and beach tennis equipment including rackets, grips, bags, and accessories. However, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a full refund.

3. Orders and Payments

3.1 Order Process

Placing an item in your cart does not reserve it. A contract is formed only when we send your order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary due to customs processing.

4.3 Delivery Issues

If your package appears damaged upon delivery, refuse acceptance or note damage with the carrier. For missing packages, contact us within 14 days of expected delivery.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

• Item is unused and in original condition
• Original packaging and tags are intact
• Proof of purchase is provided

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns of:

• Grips and dampers
• Personal accessories (glasses, gymsacks)
• Used items

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Await return authorization
3. Ship items to our Leeds address

5.4 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable, and return shipping costs are your responsibility unless the return is due to our error.

6. Liability and Disputes

6.1 Our Liability

Our total liability for any claim related to your purchase is limited to the purchase price of the item. We are not liable for:

• Indirect or consequential damages
• Improper product use
• Events beyond our reasonable control

6.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

7.2 Contact Information

For questions about these terms:

Email: [email protected]
Phone: +44 (0)113 496 0000
Address: 97 St Paul’s St, Leeds, GB LS6G 1WW