FAQ

A: We stock premium brands including Head, Dunlop, and other top-quality manufacturers specifically selected for racket sports enthusiasts.

A: Yes! We carry multiple grip sizes and replacement grips to ensure perfect handling. Check individual product listings for available options.

A: Our dampers vary by vibration absorption level and material. Competitive players often prefer our premium silicone models, while casual players may opt for basic foam versions.

A: After 1-2 working days processing:
– Standard Shipping (DHL/FedEx): 10-15 days (£12.95)
– Free Shipping (EMS): 15-25 days (orders over £50)

A: We ship globally except some remote areas in Asia and certain locations. Email us at [email protected] to confirm availability for your location.

A: All rackets ship in reinforced protective tubes, with fragile items receiving extra padding. We take special care with competition-grade equipment.

A: We accept:
– Visa
– MasterCard
– JCB
– PayPal

A: Absolutely. We use industry-standard encryption and never store full payment details on our servers.

A: You may return unused items in original packaging within 15 days of delivery. Contact us first at [email protected] for authorization.

A: Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error.

A: Once we receive your return, refunds are processed within 5 working days and typically appear in your account within 3-10 business days depending on your payment provider.

A: While we don’t offer restringing services, our Grips & Accessories section includes stringing tools and detailed guides for proper tension maintenance.

A: Many players add an overgrip for better traction. Browse our Grips section for high-tack options preferred by tournament players.